Contact Us

Email: support@ironoff.app

We typically respond within 24–48 hours. Include your account email and as much detail as you can about the issue.

Frequently Asked Questions

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and enter your account email. We'll send a reset link — it expires after 1 hour.

How do I delete my account?

Open the app, go to Settings → Delete account, and confirm. It's instant and permanent. See our Delete Your Account page for exactly what gets removed.

What's the difference between an account and Guest Mode?

An account syncs your households, devices, and checks to our servers so you can share them with others and access them from a new phone. Guest Mode keeps everything only on your device — nothing is sent to us, and it's lost if you uninstall the app or clear its data.

Can other people in my household see my check photos?

Yes — any photo attached to a check is visible to every member of that household, since the whole point is letting someone else confirm you (or another member) already checked it.

I signed up with a password — can I also use "Continue with Google"?

Yes. Signing in with Google using the same email address your account already uses will link the two automatically — you'll be able to sign in either way afterward.

Why can't I sign in?

Double-check your email and password, or use "Forgot password?" to reset it. If you just registered, confirm your email first — check your inbox for a verification link.

Is Iron Off free?

Yes — no subscriptions, no in-app purchases.

Where is my data stored?

Account and check data is stored on our servers; check photos are stored privately and are never publicly accessible. See our Privacy Policy for the full picture.

Account Deletion

You can delete your account at any time from Settings → Delete account inside the app. See our Delete Your Account page for what's deleted and how to request it by email if you no longer have access to the app.